Cita APA (7a ed.)
V, H., K, M., & CS, P. (2006). A window into our patron's needs: Analyzing data from chat transcripts. Internet Reference Services Quarterly, 11(4), 19-40.
Cita Chicago Style (17a ed.)
V, Houlson, McCready K, y Pfahl CS. "A Window into Our Patron's Needs: Analyzing Data from Chat Transcripts." Internet Reference Services Quarterly 11, no. 4 (2006): 19-40.
Cita MLA (9a ed.)
V, Houlson, et al. "A Window into Our Patron's Needs: Analyzing Data from Chat Transcripts." Internet Reference Services Quarterly, vol. 11, no. 4, 2006, pp. 19-40.
Precaución: Estas citas no son 100% exactas.