Mungin, M. (Jan-Jun2017). Stats Don't Tell the Whole Story: Using Qualitative Data Analysis of Chat Reference Transcripts to Assess and Improve Services. Journal of Library & Information Services in Distance Learning, 11(1/2), 25-37.
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Cita Chicago Style (17a ed.)
Mungin, Michael. "Stats Don't Tell the Whole Story: Using Qualitative Data Analysis of Chat Reference Transcripts to Assess and Improve Services."
Journal of Library & Information Services in Distance Learning 11, no. 1/2 (Jan-Jun2017): 25-37.
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Cita MLA (9a ed.)
Mungin, Michael. "Stats Don't Tell the Whole Story: Using Qualitative Data Analysis of Chat Reference Transcripts to Assess and Improve Services."
Journal of Library & Information Services in Distance Learning, vol. 11, no. 1/2, Jan-Jun2017, pp. 25-37.
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