Cita APA (7a ed.)
Ikhsan, R. B., Prabowo, H., Wiharja, C. K., & Vional. (2018Special Issue). Customer Retention as a Result of Behavioural Intention: Relationship between Customer Orientation of Service Employee and Service Quality. Pertanika Journal of Social Sciences & Humanities, 26T, 243-253.
Cita Chicago Style (17a ed.)
Ikhsan, Ridho Bramulya, Hartiwi Prabowo, Chandra Kurniawan Wiharja, y Vional. "Customer Retention as a Result of Behavioural Intention: Relationship Between Customer Orientation of Service Employee and Service Quality." Pertanika Journal of Social Sciences & Humanities 26T (2018Special Issue): 243-253.
Cita MLA (9a ed.)
Ikhsan, Ridho Bramulya, et al. "Customer Retention as a Result of Behavioural Intention: Relationship Between Customer Orientation of Service Employee and Service Quality." Pertanika Journal of Social Sciences & Humanities, vol. 26T, 2018Special Issue, pp. 243-253.
Precaución: Estas citas no son 100% exactas.