Cita APA (7a ed.)
Connell, J., & Burgess, J. (2006). Developments in the Call Centre Industry: Analysis, Changes and Challenges. Routledge.
Cita Chicago Style (17a ed.)
Connell, Julia, y John Burgess. Developments in the Call Centre Industry: Analysis, Changes and Challenges. Routledge, 2006.
Cita MLA (9a ed.)
Connell, Julia, y John Burgess. Developments in the Call Centre Industry: Analysis, Changes and Challenges. Routledge, 2006.
Precaución: Estas citas no son 100% exactas.