APA (7th ed.) Citation
Smyth, J. B., & MacKenzie, J. C. (2006). Comparing Virtual Reference Exit Survey Results and Transcript Analysis: A Model for Service Evaluation. Public Services Quarterly, 2(2-3), 85-106.
Chicago Style (17th ed.) Citation
Smyth, Joanne B., and James C. MacKenzie. "Comparing Virtual Reference Exit Survey Results and Transcript Analysis: A Model for Service Evaluation." Public Services Quarterly 2, no. 2-3 (2006): 85-106.
MLA (9th ed.) Citation
Smyth, Joanne B., and James C. MacKenzie. "Comparing Virtual Reference Exit Survey Results and Transcript Analysis: A Model for Service Evaluation." Public Services Quarterly, vol. 2, no. 2-3, 2006, pp. 85-106.
Warning: These citations may not always be 100% accurate.