Cita APA (7a ed.)
Zbaracki, M. J. (1998). The rhetoric and reality of total quality management. Administrative Science Quarterly, 43(3), 602-637.
Cita Chicago Style (17a ed.)
Zbaracki, Mark J. "The Rhetoric and Reality of Total Quality Management." Administrative Science Quarterly 43, no. 3 (1998): 602-637.
Cita MLA (9a ed.)
Zbaracki, Mark J. "The Rhetoric and Reality of Total Quality Management." Administrative Science Quarterly, vol. 43, no. 3, 1998, pp. 602-637.
Precaución: Estas citas no son 100% exactas.