Cita APA (7a ed.)
Kelly, J. M., & Swindell, D. (Sep/Oct2002). A Multiple-Indicator Approach to Municipal Service Evaluation: Correlating Performance Measurement and Citizen Satisfaction across Jurisdictions. Public Administration Review, 62(5), 610-622.
Cita Chicago Style (17a ed.)
Kelly, Janet M., y David Swindell. "A Multiple-Indicator Approach to Municipal Service Evaluation: Correlating Performance Measurement and Citizen Satisfaction Across Jurisdictions." Public Administration Review 62, no. 5 (Sep/Oct2002): 610-622.
Cita MLA (9a ed.)
Kelly, Janet M., y David Swindell. "A Multiple-Indicator Approach to Municipal Service Evaluation: Correlating Performance Measurement and Citizen Satisfaction Across Jurisdictions." Public Administration Review, vol. 62, no. 5, Sep/Oct2002, pp. 610-622.
Precaución: Estas citas no son 100% exactas.