Cita APA (7a ed.)
Sutton, R. I. (1991). Maintaining norms about expressed emotions: The case of bill collectors. Administrative Science Quarterly, 36, 245-269.
Cita Chicago Style (17a ed.)
Sutton, Robert I. "Maintaining Norms About Expressed Emotions: The Case of Bill Collectors." Administrative Science Quarterly 36 (1991): 245-269.
Cita MLA (9a ed.)
Sutton, Robert I. "Maintaining Norms About Expressed Emotions: The Case of Bill Collectors." Administrative Science Quarterly, vol. 36, 1991, pp. 245-269.
Precaución: Estas citas no son 100% exactas.