Cita APA (7a ed.)
Noesner, G. W., & Webster, M. (1997). Crisis intervention: Using active listening skills in negotiations. FBI Law Enforcement Bulletin, 66, 13-20.
Cita Chicago Style (17a ed.)
Noesner, Gary W., y Mike Webster. "Crisis Intervention: Using Active Listening Skills in Negotiations." FBI Law Enforcement Bulletin 66 (1997): 13-20.
Cita MLA (9a ed.)
Noesner, Gary W., y Mike Webster. "Crisis Intervention: Using Active Listening Skills in Negotiations." FBI Law Enforcement Bulletin, vol. 66, 1997, pp. 13-20.
Precaución: Estas citas no son 100% exactas.