Search Results - "Service industries Quality control"

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    Calidad total en la gestión de servicios : cómo lograr el equilibrio entre las percepciones y las expectativas de los consumidores / by Zeithaml, Valarie A., Parasuraman, A., Berry, Leonard L., 1942-

    Published [2021]
    Subjects: “…Service industries Quality control Mathematical models.…”

    Digitalia Hispánica
    Electronic eBook

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