Unfinished nursing care, missed care, and implicitly rationed care: State of the science review.

Objectives: The purposes of this review of unfinished care were to: (1) compare conceptual definitions and frameworks associated with unfinished care and related synonyms (i.e. missed care, implicitly rationed care; and care left undone); (2) compare and contrast approaches to instrumentation; (3) d...

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Publicado en:International Journal of Nursing Studies Vol. 52; no. 6; pp. 1121 - 1138
Autores principales: Jones, Terry L., Hamilton, Patti, Murry, Nicole
Formato: research systematic review tables/charts Journal Article
Publicado: Elsevier B.V. Jun2015
Acceso en línea:Ver este registro en EBSCOhost
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      dt: Jun2015
      vid: 52
      iid: 6
      pid: 82545
      pub: Elsevier B.V.
      place: Philadelphia, Pennsylvania
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        103131945
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        10.1016/j.ijnurstu.2015.02.012
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        atl: Unfinished nursing care, missed care, and implicitly rationed care: State of the science review.
      aug:
        au:
          Jones, Terry L.
          Hamilton, Patti
          Murry, Nicole
        affil: University of Texas at Austin, United States
      sug:
        subj:
          Nursing Care
          Quality of Nursing Care
          Health Care Errors
          Workload
          Task Performance and Analysis
          Nursing Staff, Hospital
          Nursing Units
          Systematic Review
          Human
          Medline
          CINAHL Database
          Research Methodology
          Personnel Staffing and Scheduling
          Patient Satisfaction
          Personnel Turnover
          Job Satisfaction
          Health Resource Allocation
          Conceptual Framework
          Work Environment
          Nursing Process
          Descriptive Statistics
          Scales
          Teamwork
          Communication
          Intraprofessional Relations
          Inpatients
      ab: Objectives: The purposes of this review of unfinished care were to: (1) compare conceptual definitions and frameworks associated with unfinished care and related synonyms (i.e. missed care, implicitly rationed care; and care left undone); (2) compare and contrast approaches to instrumentation; (3) describe prevalence and patterns; (4) identify antecedents and outcomes; and (5) describe mitigating interventions. Methods: A literature search in CINAHL and MEDLINE identified 1828 articles; 54 met inclusion criteria. Search terms included: implicit ration*, miss* care, ration* care, task* undone, and unfinish*care. Analysis was performed in three phases: initial screening and sorting, comprehensive review for data extraction (first author), and confirmatory review to validate groupings, major themes, and interpretations (second author). Results: Reviewed literature included 42 quantitative reports; 7 qualitative reports; 1 mixed method report; and 4 scientific reviews. With one exception, quantitative studies involved observational cross-sectional survey designs. A total of 22 primary samples were identified; 5 involved systematic sampling. The response rate was >60% in over half of the samples. Unfinished care was measured with 14 self-report instruments. Most nursing personnel (55-98%) reported leaving at least 1 task undone. Estimates increased with survey length, recall period, scope of response referent, and scope of resource scarcity considered. Patterns of unfinished care were consistent with the subordination of teaching and emotional support activities to those related to physiologic needs and organizational audits. Predictors of unfinished care included perceived team interactions, adequacy of resources, safety climate, and nurse staffing. Unfinished care is a predictor of: decreased nurse-reported care quality, decreased patient satisfaction; increased adverse events; increased turnover; decreased job and occupational satisfaction; and increased intent to leave. Discussion & conclusions: Unfinished care is a significant problem in acute care hospitals internationally. Prioritization strategies of nurses leave patients vulnerable to unmet educational, emotional, and psychological needs. Key limitations of the science include the threat of common method/source bias, a lack of transparency regarding the use of combined samples and secondary analysis, inconsistency in the reporting format for unfinished care prevalence, and a paucity of intervention studies.
      pubtype: Academic Journal
      doctype:
        research
        systematic review
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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