Using project performance to measure effectiveness of quality management system maintenance and practices in construction industry.

This paper proposed seven existing and new performance indicators to measure the effectiveness of quality management system (QMS) maintenance and practices in construction industry. This research is carried out with a questionnaire based on QMS variables which are extracted from literature review an...

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Publicado en:Scientific World Journal pp. 591361 - 591362
Autores principales: Leong, Tiong Kung, Zakuan, Norhayati, Mat Saman, Muhamad Zameri, Ariff, Mohd Shoki Md, Tan, Choy Soon
Formato: research Journal Article
Publicado: Wiley-Blackwell 2014
Acceso en línea:Ver este registro en EBSCOhost
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        atl: Using project performance to measure effectiveness of quality management system maintenance and practices in construction industry.
      aug:
        au:
          Leong, Tiong Kung
          Zakuan, Norhayati
          Mat Saman, Muhamad Zameri
          Ariff, Mohd Shoki Md
          Tan, Choy Soon
        affil: Faculty of Management, Universiti Teknologi Malaysia, 81310 Skudai, Johor, Malaysia.
      sug:
        subj:
          Construction Industry
          Quality Improvement
          Questionnaires
      ab: This paper proposed seven existing and new performance indicators to measure the effectiveness of quality management system (QMS) maintenance and practices in construction industry. This research is carried out with a questionnaire based on QMS variables which are extracted from literature review and project performance indicators which are established from project management's theory. Data collected was analyzed using correlation and regression analysis. The findings indicate that client satisfaction and time variance have positive and significant relationship with QMS while other project performance indicators do not show significant results. Further studies can use the same project performance indicators to study the effectiveness of QMS in different sampling area to improve the generalizability of the findings.
      pubtype: Academic Journal
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        research
        Journal Article
      ougenre: Article
    language: English
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