The provision of emotional labour by health care assistants caring for dying cancer patients in the community: A qualitative study into the experiences of health care assistants and bereaved family carers.
Background: While previous research has suggested that health care assistants supporting palliative care work in the community regard the provision of emotional labour as a key aspect of their role, little research has explored the experiences of family carers who are the recipients of such support....
| Publicado en: | International Journal of Nursing Studies Vol. 52; no. 1; pp. 271 - 280 |
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| Autores principales: | , , , , , , , |
| Formato: | research tables/charts Journal Article |
| Publicado: |
Elsevier B.V.
Jan2015
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| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ccm&AN=103860093&site=ehost-live header: @attributes: shortDbName: ccm uiTerm: 103860093 longDbName: CINAHL Complete uiTag: AN controlInfo: bkinfo: dissinfo: jinfo: jid: 00207489 JHV jtl: International Journal of Nursing Studies issn: 00207489 maglogo: N pubinfo: dt: Jan2015 vid: 52 iid: 1 pid: 82545 pub: Elsevier B.V. place: Philadelphia, Pennsylvania artinfo: ui: 103860093 99913141 10.1016/j.ijnurstu.2014.10.013 NLM25468132 103860093 ppf: 271 ppct: 9 formats: fmt: @attributes: type: P tig: atl: The provision of emotional labour by health care assistants caring for dying cancer patients in the community: A qualitative study into the experiences of health care assistants and bereaved family carers. aug: au: Lovatt, Melanie Nanton, Veronica Roberts, Julie Ingleton, Christine Noble, Bill Pitt, Elizabeth Seers, Kate Munday, Dan affil: School of Health and Related Research, University of Sheffield, UK sug: subj: Professional-Patient Relations Palliative Care Cancer Patients Support, Psychosocial Work Experiences Evaluation Human Funding Source Qualitative Studies Medical Assistants Professional-Family Relations Bereavement Semi-Structured Interview Audiorecording England Prospective Studies Convenience Sample Family Attitudes Thematic Analysis ab: Background: While previous research has suggested that health care assistants supporting palliative care work in the community regard the provision of emotional labour as a key aspect of their role, little research has explored the experiences of family carers who are the recipients of such support. Objective: To explore the emotional labour undertaken by health care assistants working in community palliative care from the perspectives of both health care assistants and bereaved family carers. Design: We conducted a qualitative interview study in 2011-2012 with bereaved family carers of cancer patients who had received the services of health care assistants in the community, and health care assistants who provided community palliative care services. Transcripts were coded and analysed for emergent themes using a constant comparative technique. Settings: Three different research sites in the United Kingdom, all providing community palliative care. Participants and methods: Semi-structured interviews were conducted with 33 bereaved family carers and eight health care assistants. Results: Health care assistants view one of their key roles as providing emotional support to patients and their family carers, and family carers recognise and value this emotional support. Emotional support by health care assistants was demonstrated in three main ways: the relationships which health care assistants developed and maintained on the professional-personal boundary; the ability of health care assistants to negotiate clinical/domestic boundaries in the home; the ways in which health care assistants and family carers worked together to enable the patient to die at home. Conclusion: Through their emotional labour, health care assistants perform an important role in community palliative care which is greatly valued by family carers. While recent reports have highlighted potential dangers in the ambiguity of their role, any attempts to clarify the 'boundaries' of the health care assistant role should acknowledge the advantages health care assistants can bring in bridging potential gaps between healthcare professionals and family carers. pubtype: Academic Journal doctype: research tables/charts Journal Article ougenre: Article language: English refInfo: holdings: @attributes: islocal: N |
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