Understanding the experience of inpatient rehabilitation: insights into patient-centred care from patients and family members.

The aim of the study was describe the experiences, needs and preferences of recent inpatients of a rehabilitation centre, and the needs of their families. Data were collected in four focus groups, two with patients (n = 13) who had recently completed inpatient rehabilitation following an illness, in...

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Published in:Scandinavian Journal of Caring Sciences Vol. 28; no. 2; pp. 264 - 273
Main Authors: Gill, Stephen D., Dunning, Trisha, McKinnon, Fiona, Cook, Desma, Bourke, Jo
Format: research tables/charts Journal Article
Published: Wiley-Blackwell Jun2014
Online Access:View this record in EBSCOhost
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      dt: Jun2014
      vid: 28
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      pub: Wiley-Blackwell
      place: Malden, Massachusetts
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        atl: Understanding the experience of inpatient rehabilitation: insights into patient-centred care from patients and family members.
      aug:
        au:
          Gill, Stephen D.
          Dunning, Trisha
          McKinnon, Fiona
          Cook, Desma
          Bourke, Jo
        affil: Safety and Quality Unit Barwon Health,
      sug:
        subj:
          Rehabilitation Evaluation
          Patient Satisfaction Evaluation
          Patient Centered Care Evaluation
          Family Psychosocial Factors
          Patients Psychosocial Factors
          Rehabilitation Centers Evaluation
          Funding Source
          Human
          Middle Age
          Aged
          Aged, 80 and Over
          Male
          Female
          Inpatients
          Victoria
          Focus Groups
          Descriptive Statistics
          Surveys
          Random Sample
          Audiorecording
          Field Notes
          Health Personnel Evaluation
          Professional-Patient Relations Evaluation
          Professional-Family Relations Evaluation
          Health Facility Environment Evaluation
          Middle Aged: 45-64 years
          Aged: 65+ years
          Aged, 80 & over
          Male
          Female
      ab: The aim of the study was describe the experiences, needs and preferences of recent inpatients of a rehabilitation centre, and the needs of their families. Data were collected in four focus groups, two with patients (n = 13) who had recently completed inpatient rehabilitation following an illness, injury or elective surgery, and two with family members (n = 11). During the focus groups, two researchers facilitated discussion on any topic that participants considered important to the experience of inpatient rehabilitation; participants were encouraged to describe their care, needs and preferences. The focus group discussions were audio-taped and transcribed verbatim. Field notes were hand recorded. Data were analysed and collated into themes. Six key themes emerged. Participants wanted: interactions with friendly, empathetic staff; regular contact with senior staff and all staff to introduce themselves by name and profession; timely communication of accurate information; and rehabilitation services seven days a week. The physical environment had both positive and negative effects on patient well-being. Patients with complex or atypical circumstances required special attention to ensure their needs were met. In conclusion, patients and families identified six important issues that need to be considered during inpatient rehabilitation.
      pubtype: Academic Journal
      doctype:
        research
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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