The effects of a computer malfunction on subsequent task performance.
Although previous research has examined the effects of computer malfunctions on employee frustration, to our knowledge no research has explored computer malfunction's effect on subsequent task performance. It was hypothesised that participants who experience a malfunction would perform worse on a su...
| Published in: | Behaviour & Information Technology Vol. 33; no. 9; pp. 874 - 882 |
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| Main Authors: | , , |
| Format: | pictorial research tables/charts Journal Article |
| Published: |
Taylor & Francis Ltd
Sep2014
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| Online Access: | View this record in EBSCOhost |