Effective support for those who are 'hard to engage': a qualitative user-led study*.

Background: Up to 30% of people with mental health problems drop out of contact with mental health services with negative implications for continuity of care. Services with an assertive outreach approach aim to sustain engagement. Aims: This study explored the perceptions and needs of people often d...

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Publicado en:Journal of Mental Health Vol. 23; no. 2; pp. 62 - 67
Autores principales: Davies, Rosemary Laura, Heslop, Pauline, Onyett, Steve, Soteriou, Tony
Formato: research tables/charts Journal Article
Publicado: Taylor & Francis Ltd Apr2014
Acceso en línea:Ver este registro en EBSCOhost
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      dt: Apr2014
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      pub: Taylor & Francis Ltd
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        atl: Effective support for those who are 'hard to engage': a qualitative user-led study*.
      aug:
        au:
          Davies, Rosemary Laura
          Heslop, Pauline
          Onyett, Steve
          Soteriou, Tony
        affil: Faculty of Health and Life Sciences, University of the West of England Bristol UK
      sug:
        subj:
          Mental Health Services
          Continuity of Patient Care
          Patient Attitudes
          Mental Disorders
          Consumer Participation
          Human
          Exploratory Research
          Needs Assessment
          Interview Guides
          Data Analysis Software
          Thematic Analysis
          Qualitative Studies
          Professional-Patient Relations
          Medication Compliance
      ab: Background: Up to 30% of people with mental health problems drop out of contact with mental health services with negative implications for continuity of care. Services with an assertive outreach approach aim to sustain engagement. Aims: This study explored the perceptions and needs of people often described as 'hard to engage' in order to understand more about how services can best support them. Methods: This was a service user led qualitative study involving participants with serious mental health problems. Interviews were held with 33 people using assertive outreach or voluntary sector services and 15 people who had disengaged from services. Data were analysed for emergent themes. Results: Relationships with staff were central to maintaining engagement with services. Almost all participants wanted help for their problems, and preferred services that responded to their priorities and offered practical support with everyday living. Negative perceptions of inpatient care were common, and a focus on medication put many participants off mental health services. Many participants were not receiving support for the full range of their complex needs. Conclusions: Difficulties in sustaining engagement with mental health services does not necessarily mean that people do not want help. Participants were intolerant of service-determined priorities.
      pubtype: Academic Journal
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        tables/charts
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      ougenre: Article
    language: English
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