Developing computer competencies for eWorkers within call centres.

High rates of work related musculoskeletal discomfort (WRMSD) associated with long-hours of computer work are considered a significant occupational health problem. However, to date few training programs aim to develop the multidisciplinary skills required for self-management of WRMSD risk factors. T...

Descripción completa

Detalles Bibliográficos
Publicado en:Work Vol. 46; no. 3; pp. 283 - 296
Autores principales: Kirk, Elizabeth, Strong, Jenny, Burgess-Limerick, Robin
Formato: case study tables/charts Journal Article
Publicado: Sage Publications Inc. 2013
Acceso en línea:Ver este registro en EBSCOhost