Sigma Level Performance of the Innovated Process in the Imaging Department at a Mexican Health Institute.
The National Institute of Respiratory Diseases is a third level public hospital in Mexico City, which in 2007 acquired an RIS-PACS to be implemented at its Imaging Department (ID), with the objective to enhance its service. This department attends an average of 3,500 patients per month developing di...
| Publicado en: | Journal of Digital Imaging Vol. 26; no. 2; pp. 353 - 361 |
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| Autores principales: | , |
| Formato: | equations & formulas research tables/charts Journal Article |
| Publicado: |
Springer Nature
Apr2013
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| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ccm&AN=104249462&site=ehost-live header: @attributes: shortDbName: ccm uiTerm: 104249462 longDbName: CINAHL Complete uiTag: AN controlInfo: bkinfo: dissinfo: jinfo: jid: 08971889 DOQ jtl: Journal of Digital Imaging issn: 08971889 maglogo: N pubinfo: dt: Apr2013 vid: 26 iid: 2 pid: 237 pub: Springer Nature place: New York, New York artinfo: ui: 104249462 86059995 10.1007/s10278-012-9517-z NLM22854972 PMC3597960 104249462 ppf: 353 ppct: 8 formats: fmt: @attributes: type: P tig: atl: Sigma Level Performance of the Innovated Process in the Imaging Department at a Mexican Health Institute. aug: au: García-Porres, Julieta Ortiz-Posadas, Martha affil: Departamento de Ingeniería Eléctrica, Universidad Autónoma Metropolitana-Iztapalapa, Av. San Rafael Atlixco #186 Col. Vicentina 09340 Iztapalapa Mexico sug: subj: Radiology Service Administration Quality Assessment Task Performance and Analysis Radiology Information Systems Picture Archiving and Communication Systems Hospitals, Public Mexico Systems Integration Radiography Diagnosis Guest Relations Evaluation Research Human ab: The National Institute of Respiratory Diseases is a third level public hospital in Mexico City, which in 2007 acquired an RIS-PACS to be implemented at its Imaging Department (ID), with the objective to enhance its service. This department attends an average of 3,500 patients per month developing different image modalities. The objective of this work was to determine the overall sigma level performance of four processes of the ID: reception, X-ray, computed tomography, and radiologist diagnosis, considering process analysis and innovation through Six Sigma methodology, measuring the innovation effectiveness by means of indicators and learning curves. Initially, a first measurement ( M) of the original processes was determined; once 13 innovations were implemented in a pilot program, two more measurements were done, 15 days after ( M) and 30 days after ( M), in order to know the impact of the innovations in the ID processes. The initial sigma level of the ID before innovations was σ = 2.0, which means that there were 36 patients per day with a process defect during their stay at the ID. In the two following measurements, σ = 2.2 which means that there were 28 patients per day with a process defect, and σ = 2.3 with 24 patients per day with a process defect. These results demonstrate that the percentage of performance enhancement between the original process and 15 days later was 23 % and 30 days later an enhancement of 15 %. In total, an overall enhancement of 38 % was obtained at the ID of the institute. pubtype: Academic Journal doctype: equations & formulas research tables/charts Journal Article ougenre: Article language: English refInfo: holdings: @attributes: islocal: N |
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