What is driving people's dissatisfaction with their own health care in 17 Latin American countries?
Background A number of expert reports have pointed to serious problems with health care in many Latin American countries and argued the need to reform and improve health-care systems. In addition, the Ministers of Health of the Americas have stated that health systems should be accountable to citize...
| Publicado en: | Health Expectations Vol. 16; no. 2; pp. 155 - 164 |
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| Autores principales: | , , |
| Formato: | research tables/charts Journal Article |
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Wiley-Blackwell
Jun2013
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| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ccm&AN=104284734&site=ehost-live header: @attributes: shortDbName: ccm uiTerm: 104284734 longDbName: CINAHL Complete uiTag: AN controlInfo: bkinfo: dissinfo: jinfo: jid: 13696513 EVY jtl: Health Expectations issn: 13696513 maglogo: Y pubinfo: dt: Jun2013 vid: 16 iid: 2 pid: 480 pub: Wiley-Blackwell place: Malden, Massachusetts artinfo: ui: 104284734 87479032 10.1111/j.1369-7625.2012.00777.x NLM22512774 104284734 ppf: 155 ppct: 9 formats: fmt: @attributes: type: P tig: atl: What is driving people's dissatisfaction with their own health care in 17 Latin American countries? aug: au: Kim, Minah K. Blendon, Robert J. Benson, John M. affil: Takemi Fellow at the Department of Global Health and Population, Harvard School of Public Health, Boston, MA, USA; Associate Professor in the Department of Public Administration, Ewha Womans University, Seoul, South Korea sug: subj: Patient Satisfaction Statistics and Numerical Data Primary Health Care Evaluation Latin America Interviews Pearson's Correlation Coefficient Descriptive Statistics Data Analysis Software Human Probability Sample Male Female Adolescence Adult Health Care Costs Adolescent: 13-18 years Adult: 19-44 years Male Female ab: Background A number of expert reports have pointed to serious problems with health care in many Latin American countries and argued the need to reform and improve health-care systems. In addition, the Ministers of Health of the Americas have stated that health systems should be accountable to citizens. Objective This paper examines, in each of 17 Latin American countries, public dissatisfaction with the health care to which people have access, the proportion of people reporting problems with access to and the cost of health care and the factors that are most important in driving public dissatisfaction. Methods Data are drawn from a 2007 Latinobarómetro survey of 19 212 adults interviewed face-to-face in 17 Latin American countries. Results The proportion of people expressing dissatisfaction with their health care varies a great deal by country, as do the proportions reporting problems with access to and the cost of health care. Problems with access to care seem to matter most in trying to explain public dissatisfaction with their health care. More traditional measures of health outcomes and resources seem to matter less as drivers of dissatisfaction. Conclusions For governments trying to improve their citizens' satisfaction with the health care they receive, the highest priority would be improving people's basic access to health-care services. Also, it appears that democratic governments are seen as being more responsive to the public's needs in health care. pubtype: Academic Journal doctype: research tables/charts Journal Article ougenre: Article language: English refInfo: holdings: @attributes: islocal: N |
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