Workflow Continuity-Moving Beyond Business Continuity in a Multisite 24-7 Healthcare Organization.
As hospitals move towards providing in-house 24 × 7 services, there is an increasing need for information systems to be available around the clock. This study investigates one organization's need for a workflow continuity solution that provides around the clock availability for information systems t...
| Published in: | Journal of Digital Imaging Vol. 25; no. 6; pp. 744 - 751 |
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| Main Authors: | , , , , , |
| Format: | research tables/charts Journal Article |
| Published: |
Springer Nature
Dec2012
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| Online Access: | View this record in EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ccm&AN=104432740&site=ehost-live header: @attributes: shortDbName: ccm uiTerm: 104432740 longDbName: CINAHL Complete uiTag: AN controlInfo: bkinfo: dissinfo: jinfo: jid: 08971889 DOQ jtl: Journal of Digital Imaging issn: 08971889 maglogo: N pubinfo: dt: Dec2012 vid: 25 iid: 6 pid: 237 pub: Springer Nature place: New York, New York artinfo: ui: 104432740 83184791 10.1007/s10278-012-9504-4 NLM22766799 104432740 ppf: 744 ppct: 7 formats: fmt: @attributes: type: P tig: atl: Workflow Continuity-Moving Beyond Business Continuity in a Multisite 24-7 Healthcare Organization. aug: au: Kolowitz, Brian Lauro, Gonzalo Barkey, Charles Black, Harry Light, Karen Deible, Christopher affil: UPMC, Enterprise Imaging Informatics, 450 Melwood Avenue Pittsburg 15213 USA sug: subj: Equipment Failure Picture Archiving and Communication Systems Administration Equipment Maintenance Methods Productivity Radiology Information Systems Administration Personnel Staffing and Scheduling Time Factors Multiinstitutional Systems Systems Integration Health Level 7 Systems Analysis Case Studies Descriptive Statistics Human ab: As hospitals move towards providing in-house 24 × 7 services, there is an increasing need for information systems to be available around the clock. This study investigates one organization's need for a workflow continuity solution that provides around the clock availability for information systems that do not provide highly available services. The organization investigated is a large multifacility healthcare organization that consists of 20 hospitals and more than 30 imaging centers. A case analysis approach was used to investigate the organization's efforts. The results show an overall reduction in downtimes where radiologists could not continue their normal workflow on the integrated Picture Archiving and Communications System (PACS) solution by 94 % from 2008 to 2011. The impact of unplanned downtimes was reduced by 72 % while the impact of planned downtimes was reduced by 99.66 % over the same period. Additionally more than 98 h of radiologist impact due to a PACS upgrade in 2008 was entirely eliminated in 2011 utilizing the system created by the workflow continuity approach. Workflow continuity differs from high availability and business continuity in its design process and available services. Workflow continuity only ensures that critical workflows are available when the production system is unavailable due to scheduled or unscheduled downtimes. Workflow continuity works in conjunction with business continuity and highly available system designs. The results of this investigation revealed that this approach can add significant value to organizations because impact on users is minimized if not eliminated entirely. pubtype: Academic Journal doctype: research tables/charts Journal Article ougenre: Article language: English refInfo: holdings: @attributes: islocal: N |
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