Improving Communication With Low-Income Women Using Today's Technology.

The authors of this article examine reasons for missed appointments and preferences for appointment reminders among inner city obstetrics and gynecology clinic patients having a high missed-appointment rate. Sixty low-income women, including African Americans, Caucasians, and members of other ethnic...

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Publicado en:Online Journal of Issues in Nursing Vol. 17; no. 2; pp. 1 - 2
Autores principales: Cibulka, Nancy J., Fischer, Harry W., Fischer, Anna J.
Formato: research tables/charts Journal Article
Publicado: American Nurses Association May2012
Acceso en línea:Ver este registro en EBSCOhost
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      dt: May2012
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      pub: American Nurses Association
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        atl: Improving Communication With Low-Income Women Using Today's Technology.
      aug:
        au:
          Cibulka, Nancy J.
          Fischer, Harry W.
          Fischer, Anna J.
        affil: Barnes-Jewish Hospital
      sug:
        subj:
          Women's Health
          Appointments and Schedules
          Reminder Systems
          Socioeconomic Factors
          Human
          Missouri
          Interviews
          Telephone
          Wireless Communications
          Memory
          Professional-Patient Relations
          Convenience Sample
          Data Analysis Software
          Female
          Young Adult
          Adult
          Descriptive Statistics
          Patient Attitudes
          Adult: 19-44 years
          Female
      ab: The authors of this article examine reasons for missed appointments and preferences for appointment reminders among inner city obstetrics and gynecology clinic patients having a high missed-appointment rate. Sixty low-income women, including African Americans, Caucasians, and members of other ethnic groups, with a mean age of 27 years, were interviewed by telephone. The most frequently cited reason for missed appointments was forgetfulness. Almost all study participants indicated that they would like a text message reminder of upcoming appointments along with telephone and/or postal letter reminders. In this article the authors review the literature addressing both missed appointments and trends in mobile technologies, report their study of missed appointments, and conclude that text messaging appointment reminders can decrease missed appointments among young, low-income women.
      pubtype: Academic Journal
      doctype:
        research
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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