Delicate dances: immigrant workers' experiences of injury reporting and claim filing.

Introduction. Immigrants often come to Canada for the purpose of employment and make up a large proportion of our labour force. Yet, these workers' labour market experience may not always be positive – new immigrant workers can have difficulties finding a job in their field and may end up working in...

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Publicado en:Ethnicity & Health Vol. 17; no. 3; pp. 267 - 291
Autores principales: Kosny, Agnieszka, MacEachen, Ellen, Lifshen, Marni, Smith, Peter, Jafri, Gul Joya, Neilson, Cynthia, Pugliese, Diana, Shields, John
Formato: research tables/charts Journal Article
Publicado: Taylor & Francis Ltd Jun2012
Acceso en línea:Ver este registro en EBSCOhost
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        atl: Delicate dances: immigrant workers' experiences of injury reporting and claim filing.
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        au:
          Kosny, Agnieszka
          MacEachen, Ellen
          Lifshen, Marni
          Smith, Peter
          Jafri, Gul Joya
          Neilson, Cynthia
          Pugliese, Diana
          Shields, John
        affil: Institute for Work & Health, 481 University Ave, Toronto, ON, M5G 2E9, Canada; Dalla Lana School of Public Health, University of Toronto, Toronto, ON, Canada
      sug:
        subj:
          Immigrants Psychosocial Factors
          Workforce Psychosocial Factors
          Occupational-Related Injuries Epidemiology
          Reports Evaluation
          Worker's Compensation Evaluation
          Funding Source
          Human
          Ontario
          Interviews
          Adult
          Middle Age
          Male
          Female
          Qualitative Studies
          Grounded Theory
          Audiorecording
          Field Notes
          Employer-Employee Relations
          Adult: 19-44 years
          Middle Aged: 45-64 years
          Male
          Female
      ab: Introduction. Immigrants often come to Canada for the purpose of employment and make up a large proportion of our labour force. Yet, these workers' labour market experience may not always be positive – new immigrant workers can have difficulties finding a job in their field and may end up working in ‘survival jobs’ that expose them to workplace hazards. Workers who are new to Canada may not be familiar with legislation designed to protect them at work or with social programs that can help after a work-related injury. Methods. Through a series of in-depth interviews this study examined the experiences of new immigrants after they were injured on the job. Results. The analysis revealed that many workers were in manual, ‘survival jobs’ and had not received job or occupational health and safety training. Many did not speak the English language well and knew little about their rights. While workers often felt trepidation about reporting their injury, most told a health care provider or employer that they were injured or in pain. This, however, rarely led to timely or appropriate claim filing. Workers were often discouraged from filing a claim, misinformed about their rights or offered ‘time off work’ in lieu of reporting the injury to worker's compensation. In instances where a claim was filed, communication problems were common and led to mistakes being made on forms and misunderstandings with the adjudicator and employer. Interpretation services were not always offered consistently or at the correct time. Conclusion. Efforts must be made to systematically inform new immigrants of their health and safety rights, responsibilities and entitlements as they are entering the labour market. Systems must be put in place to ensure that immigrants can access the compensation system in the event of a work-related injury and that employers and healthcare providers fulfil their reporting responsibilities.
      pubtype: Academic Journal
      doctype:
        research
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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