Considering social ergonomics: the effects of HIT on interpersonal relationships between patients and clinicians.
This study explored physicians' interactions with EHRs to understand the qualities that contribute to patient satisfaction with their use of the technologies and patient satisfaction with physician. Video-taped observations of 100 medical consultations were used to distinguish interaction patterns b...
| Publicado en: | Work Vol. 41; pp. 4479 - 4484 |
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| Autores principales: | , , , |
| Formato: | research tables/charts Journal Article |
| Publicado: |
Sage Publications Inc.
2012 Supplement
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| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ccm&AN=104522677&site=ehost-live header: @attributes: shortDbName: ccm uiTerm: 104522677 longDbName: CINAHL Complete uiTag: AN controlInfo: bkinfo: dissinfo: jinfo: jid: 10519815 3RC jtl: Work issn: 10519815 maglogo: N pubinfo: dt: 2012 Supplement vid: 41 pid: 344 pub: Sage Publications Inc. place: Thousand Oaks, California artinfo: ui: 104522677 71928312 10.3233/wor-2012-0748-4479 104522677 ppf: 4479 ppct: 5 formats: fmt: @attributes: type: P tig: atl: Considering social ergonomics: the effects of HIT on interpersonal relationships between patients and clinicians. aug: au: Soares, Marcelo M. Jacobs, Karen Montague, Enid Asan, Onur affil: UW-Madison, Industrial and System Engineering, 3017 Mechanical Engineering Building 1513 University Avenue Madison, WI 53706-1572, USA sug: subj: Ergonomics Information Technology Health Information Physician-Patient Relations Human Electronic Health Records Funding Source Videorecording Nonparticipant Observation Primary Health Care Data Analysis ab: This study explored physicians' interactions with EHRs to understand the qualities that contribute to patient satisfaction with their use of the technologies and patient satisfaction with physician. Video-taped observations of 100 medical consultations were used to distinguish interaction patterns between physicians and EHRs. Quantified observational methods were used to contribute to ecological validity. Ten primary care physicians and 100 patients from five clinics participated in the study. Visits were videotaped and coded using an objective coding methodology to understand how physicians interacted with electronic health records. Results indicate, a variety of EHR interaction styles may be effective in providing patient-centered care. pubtype: Academic Journal doctype: research tables/charts Journal Article ougenre: Article language: English refInfo: holdings: @attributes: islocal: N |
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