Risk factors for computer visual syndrome (CVS) among operators of two call centers in São Paulo, Brazil.

The aims of this study were to investigate work conditions, to estimate the prevalence and to describe risk factors associated with Computer Vision Syndrome among two call centers´ operators in São Paulo (n = 476). The methods include a quantitative cross-sectional observational study and an ergonom...

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Publicado en:Work Vol. 41; pp. 3568 - 3575
Autores principales: Soares, Marcelo M., Jacobs, Karen, Sa, Eduardo Costa, Ferreira Junior, Mario, Rocha, Lys Esther
Formato: research tables/charts Journal Article
Publicado: Sage Publications Inc. 2012 Supplement
Acceso en línea:Ver este registro en EBSCOhost
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        atl: Risk factors for computer visual syndrome (CVS) among operators of two call centers in São Paulo, Brazil.
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          Soares, Marcelo M.
          Jacobs, Karen
          Sa, Eduardo Costa
          Ferreira Junior, Mario
          Rocha, Lys Esther
        affil: Universidade de São Paulo, Faculdade de Medicina, Departamento de Medicina Legal, Ética Médica, Medicina Social e do Trabalho, LIM-40, SP, Brazil.; Universidade de São Paulo, Faculdade de Saúde Pública, São Paulo, SP, Brazil.
      sug:
        subj:
          Work Environment Brazil
          Computers and Computerization
          Occupational Diseases Risk Factors
          Vision Disorders Risk Factors
          Ergonomics
          Human
          Brazil
          Occupational Health
          Vision Disorders Epidemiology
          Occupational Diseases Epidemiology
          Quantitative Studies
          Cross Sectional Studies
          Questionnaires
          Interviews
          Descriptive Statistics
          Logistic Regression
          Male
          Female
          Adolescence
          Adult
          Confidence Intervals
          Odds Ratio
          Adolescent: 13-18 years
          Adult: 19-44 years
          Male
          Female
      ab: The aims of this study were to investigate work conditions, to estimate the prevalence and to describe risk factors associated with Computer Vision Syndrome among two call centers´ operators in São Paulo (n = 476). The methods include a quantitative cross-sectional observational study and an ergonomic work analysis, using work observation, interviews and questionnaires. The case definition was the presence of one or more specific ocular symptoms answered as always, often or sometimes. The multiple logistic regression model, were created using the stepwise forward likelihood method and remained the variables with levels below 5% (p < 0.05). The operators were mainly female and young (from 15 to 24 years old). The call center was opened 24 hours and the operators weekly hours were 36 hours with break time from 21 to 35 minutes per day. The symptoms reported were eye fatigue (73.9%), 'weight' in the eyes (68.2%), 'burning' eyes (54.6%), tearing (43.9%) and weakening of vision (43.5%). The prevalence of Computer Vision Syndrome was 54.6%. Associations verified were: being female (OR 2.6, 95% CI 1.6 to 4.1), lack of recognition at work (OR 1.4, 95% CI 1.1 to 1.8), organization of work in call center (OR 1.4, 95% CI 1.1 to 1.7) and high demand at work (OR 1.1, 95% CI 1.0 to 1.3). The organization and psychosocial factors at work should be included in prevention programs of visual syndrome among call centers´ operators.
      pubtype: Academic Journal
      doctype:
        research
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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