Participatory ergonomics among female cashiers from a department store.

The objective of this paper was to control ergonomic risks among female cashiers working in a department store belonging to the retail market. This study was conducted between May and November 2010. Participatory ergonomics was applied through knowing and understanding how the company works, establi...

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Bibliographic Details
Published in:Work Vol. 41; pp. 2499 - 2506
Main Authors: Soares, Marcelo M., Jacobs, Karen, Cristancho, María Yanire León
Format: pictorial research Journal Article
Published: Sage Publications Inc. 2012 Supplement
Online Access:View this record in EBSCOhost
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      dt: 2012 Supplement
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      pub: Sage Publications Inc.
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        atl: Participatory ergonomics among female cashiers from a department store.
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        au:
          Soares, Marcelo M.
          Jacobs, Karen
          Cristancho, María Yanire León
        affil: Unidad de Ergonomía, Facultad de Ciencias Biológicas, Universidad de Concepción, Concepción, Chile
      sug:
        subj:
          Musculoskeletal Diseases Etiology
          Ergonomics Methods
          Occupational-Related Injuries
          Task Performance and Analysis
          Business
          Female
          Human
          Chile
          Descriptive Statistics
          Female
      ab: The objective of this paper was to control ergonomic risks among female cashiers working in a department store belonging to the retail market. This study was conducted between May and November 2010. Participatory ergonomics was applied through knowing and understanding how the company works, establishing the work team (Ergo group), training the team in ergonomics-related topics, and making decisions and interventions. The sample was composed of 71participants -mostly female cashiers-, and all of them have a musculoskeletal compromise, declaring pain or discomfort mainly in the neck, lower back, right wrist and shoulders. Among others, following problems were found: postural overload, repetitive work, manual load handling, mental fatigue, environmental discomfort, variable work schedules, extended working days, and absence of breaks. In the intervention, the main implemented changes were the redesign of workstation, complete change of chairs and keyboards, and the implementation of a rotation system, as well breaks for compensatory exercises. After that, an evident improvement of found problems was observed, therefore it can be concluded that participatory ergonomics is an attractive methodology, appropriate and efficient for solving and controlling ergonomic risks and problems.
      pubtype: Academic Journal
      doctype:
        pictorial
        research
        Journal Article
      ougenre: Article
    language: English
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