Cognitive chrono-ethnography lite.
Conducting field research facilitates understanding human daily activities. Cognitive Chrono-Ethnography (CCE) is a study methodology used to understand how people select actions in daily life by conducting ethnographical field research. CCE consists of measuring monitors' daily activities in a spec...
| Publicado en: | Work Vol. 41; pp. 617 - 623 |
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| Autores principales: | , , , , |
| Formato: | case study pictorial research Journal Article |
| Publicado: |
Sage Publications Inc.
2012 Supplement
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| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ccm&AN=104523205&site=ehost-live header: @attributes: shortDbName: ccm uiTerm: 104523205 longDbName: CINAHL Complete uiTag: AN controlInfo: bkinfo: dissinfo: jinfo: jid: 10519815 3RC jtl: Work issn: 10519815 maglogo: N pubinfo: dt: 2012 Supplement vid: 41 pid: 344 pub: Sage Publications Inc. place: Thousand Oaks, California artinfo: ui: 104523205 71928840 10.3233/wor-2012-0219-617 104523205 ppf: 617 ppct: 6 formats: fmt: @attributes: type: P tig: atl: Cognitive chrono-ethnography lite. aug: au: Soares, Marcelo M. Jacobs, Karen Nakajima, Masato Yamada, Kosuke C Kitajima, Muneo affil: Center for Service Research, National Institute of Advanced Industrial Science and Technology (AIST) 2-3-26 Aomi, Kouto-Ku, Tokyo, Japan sug: subj: Occupation (Human) Industry Memory Guest Relations Human Activities Ethnographic Research Field Studies Movement Interviews Female Diaries Time and Motion Studies Case Studies Human Privacy and Confidentiality Observational Methods Funding Source Japan Female ab: Conducting field research facilitates understanding human daily activities. Cognitive Chrono-Ethnography (CCE) is a study methodology used to understand how people select actions in daily life by conducting ethnographical field research. CCE consists of measuring monitors' daily activities in a specified field and in-depth interviews using the recorded videos afterward. However, privacy issues may arise when conducting standard CCE with video recordings in a daily field. To resolve these issues, we developed a new study methodology, CCE Lite. To replace video recordings, we created pseudo-first-personview (PFPV) movies using a computer-graphic technique. The PFPV movies were used to remind the monitors of their activities. These movies replicated monitors' activities (e.g., locomotion and change in physical direction), with no human images and voices. We applied CCE Lite in a case study that involved female employees of hotels at a spa resort. In-depth interviews while showing the PFPV movies determined service schema of the employees (i.e., hospitality). Results indicated that using PFPV movies helped the employees to remember and reconstruct the situation of recorded activities. pubtype: Academic Journal doctype: case study pictorial research Journal Article ougenre: Article language: English refInfo: holdings: @attributes: islocal: N |
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