Some Problems in the Traditional Approaches to Predicting the Use of a Technology-driven Invention.
While direct user involvement has started to find its way into commercial product development, most companies still rely on more traditional ways to investigate and represent users. This paper is a case study of the methods and means employed by small high-tech companies in their effort to learn abo...
| Publicado en: | Innovation: The European Journal of Social Sciences Vol. 16; no. 2; pp. 117 - 138 |
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| Formato: | Artículo |
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Taylor & Francis Ltd
Jun2003
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| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ssf&AN=10466161&site=ehost-live header: @attributes: shortDbName: ssf uiTerm: 10466161 longDbName: Social Sciences Full Text (H.W. Wilson) uiTag: AN controlInfo: bkinfo: jinfo: jid: 13511610 IVT jtl: Innovation: The European Journal of Social Sciences issn: 13511610 maglogo: N pubinfo: dt: Jun2003 vid: 16 iid: 2 pid: 377 pub: Taylor & Francis Ltd artinfo: ui: 10466161 10.1080/13511610304518 ppf: 117 ppct: 21 formats: fmt: @attributes: type: P size: 1.7MB tig: atl: Some Problems in the Traditional Approaches to Predicting the Use of a Technology-driven Invention. aug: au: Hyysalo, Sampsa su: Technological innovations Inventions Consumer behavior Commercial products High technology industries sug: subj: Technological innovations Inventions Consumer behavior Commodity Contracts Brokerage Commodity Contracts Dealing Commercial products High technology industries ab: While direct user involvement has started to find its way into commercial product development, most companies still rely on more traditional ways to investigate and represent users. This paper is a case study of the methods and means employed by small high-tech companies in their effort to learn about the users of their emerging new technology through the use of market surveys, user interviews, design studies and pilot use. Theoretically, the discussion focuses on how users' anticipation of their future needs co-evolves in relation to the changing social and technical environment. The gradual emergence of user needs sheds light on some of the shortcomings of the methods representing the users employed in the case studied. It may also help us to explain some of the success of participatory design methods and adjust the existing methodologies for studying user requirements. pubtype: Academic Journal doctype: Article src: R language: English refInfo: copyright: @attributes: flag: N holdings: @attributes: islocal: N |
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