Exposure to psychological aggression at work and job performance: The mediating role of job attitudes and personal health.

Despite the growing literature on workplace aggression and the importance of employee performance at work, few studies have examined the relation between workplace aggression and job performance. The purpose of this study was to investigate the relations between psychological aggression at work and...

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Publicado en:Work & Stress Vol. 25; no. 1; pp. 23 - 41
Autores principales: Schat, Aaron C. H., Frone, Michael R.
Formato: research tables/charts Journal Article
Publicado: Taylor & Francis Ltd Jan-Mar2011
Acceso en línea:Ver este registro en EBSCOhost
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      dt: Jan-Mar2011
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      pub: Taylor & Francis Ltd
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        atl: Exposure to psychological aggression at work and job performance: The mediating role of job attitudes and personal health.
      aug:
        au:
          Schat, Aaron C. H.
          Frone, Michael R.
        affil: DeGroote School of Business, McMaster University Hamilton, Ontario, Canada
      sug:
        subj:
          Job Performance
          Stress, Occupational
          Bullying
          Employee Attitudes
          Task Performance and Analysis
          Probability Sample
          Human
          United States
          Structural Equation Modeling
          Models, Theoretical
          Surveys
          Survey Research
          Adolescence
          Adult
          Middle Age
          Aged
          Employment Status
          Interviews
          Descriptive Statistics
          Ethnic Groups
          Male
          Female
          Educational Status
          Job Experience
          Verbal Abuse
          Summated Rating Scaling
          Scales
          Chi Square Test
          Path Analysis
          Job Satisfaction
          Personnel Loyalty
          Funding Source
          Income
          Health Status
          Occupational Exposure
          Motivation
          Adolescent: 13-18 years
          Adult: 19-44 years
          Middle Aged: 45-64 years
          Aged: 65+ years
          Male
          Female
      ab: Despite the growing literature on workplace aggression and the importance of employee performance at work, few studies have examined the relation between workplace aggression and job performance. The purpose of this study was to investigate the relations between psychological aggression at work and two forms of job performance (task performance and contextual performance) and potential mediators of these relations. Based on Conservation of Resources (COR) theory and prior research, a model was developed and tested in which overall job attitudes (i.e., job satisfaction and organizational commitment) and overall personal health (i.e., physical and psychological health) fully mediate the relations between exposure to psychological aggression at work and both task performance and contextual performance. Data were obtained from a national probability sample of US workers (N=2376) and the model was tested using structural equation modelling. The results supported the hypothesized model, demonstrating that exposure to psychological aggression at work negatively predicted both task performance and contextual performance, and that these relations were explained by decrements in job attitudes and health associated with exposure to psychological aggression at work.
      pubtype: Academic Journal
      doctype:
        research
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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