Patient satisfaction with musculoskeletal physical therapy care: a systematic review.
Background. Patient satisfaction is an important patient-centered health outcome. To date, no systematic review of the literature on patient satisfaction with musculoskeletal physical therapy care has been conducted. Purpose. The purpose of this study was to systematically and critically review the...
| Publicado en: | Physical Therapy Vol. 91; no. 1; pp. 25 - 37 |
|---|---|
| Autores principales: | , , |
| Formato: | research systematic review tables/charts Journal Article |
| Publicado: |
Oxford University Press / USA
Jan2011
|
| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ccm&AN=104991128&site=ehost-live header: @attributes: shortDbName: ccm uiTerm: 104991128 longDbName: CINAHL Complete uiTag: AN controlInfo: bkinfo: dissinfo: jinfo: jid: 00319023 PTH jtl: Physical Therapy issn: 00319023 maglogo: N pubinfo: dt: Jan2011 vid: 91 iid: 1 pid: 10398 pub: Oxford University Press / USA artinfo: ui: 104991128 57507582 10.2522/ptj.20100061 NLM21071504 104991128 ppf: 25 ppct: 12 formats: fmt: @attributes: type: P tig: atl: Patient satisfaction with musculoskeletal physical therapy care: a systematic review. aug: au: Hush JM Cameron K Mackey M affil: Senior Lecturer, Discipline of Physiotherapy, Faculty of Health Sciences, The University of Sydney sug: subj: Patient Satisfaction Physical Therapy Musculoskeletal Diseases Therapy Human Meta Analysis Physical Therapy Practice, Evidence-Based CINAHL Database Medline Systematic Review Confidence Intervals Research Instruments Scales Data Analysis Software Physical Therapist Attitudes Patient Care ab: Background. Patient satisfaction is an important patient-centered health outcome. To date, no systematic review of the literature on patient satisfaction with musculoskeletal physical therapy care has been conducted. Purpose. The purpose of this study was to systematically and critically review the literature to determine the degree of patient satisfaction with musculoskeletal physical therapy care and factors associated with satisfaction. Data Sources. The databases CINAHL, MEDLINE, and EBM Reviews were searched from inception to September 2009. Study Selection. Articles were included if the design was a clinical trial, observational study, survey, or qualitative study; patient satisfaction was evaluated; and the study related to the delivery of musculoskeletal physical therapy services conducted in an outpatient setting. The search located 3,790 citations. Fifteen studies met the inclusion criteria. Data Extraction. Two authors extracted patient satisfaction data and details of each study. Data Synthesis. A meta-analysis of patient satisfaction data from 7 studies was conducted. The pooled estimate of patient satisfaction was 4.44 (95% confidence interval=4.41- 4.46) on a scale of 1 to 5, where 5 indicates high satisfaction and 1 indicates high dissatisfaction. Additional data were summarized in tables and critically appraised. Limitations. Nonrespondent bias from individual studies may affect the accuracy and representativeness of these data. Conclusion. Patients are highly satisfied with musculoskeletal physical therapy care delivered across outpatient settings in northern Europe, North America, the United Kingdom, and Ireland. The interpersonal attributes of the therapist and the process of care are key determinants of patient satisfaction. An unexpected finding was that treatment outcome was infrequently and inconsistently associated with patient satisfaction. Physical therapists can enhance the quality of patient-centered care by understanding and optimizing these determinants of patient satisfaction. pubtype: Academic Journal doctype: meta analysis research systematic review tables/charts Journal Article ougenre: Article language: English refInfo: holdings: @attributes: islocal: N |
|---|