Challenges in achieving positive outcomes for children with complex congenital conditions: safety and continuity of care.

Our aim is to examine a series of systems-level challenges to the continuity of care of a newborn (i.e. a particular case) in the rural-urban context. These challenges include the state-wide system whereby inadequate bed numbers relative to demand are monitored on a daily basis (bed management), spe...

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Publicado en:Health Sociology Review Vol. 19; no. 1; pp. 86 - 100
Autores principales: Hunter CL, West C
Formato: pictorial research Journal Article
Publicado: Taylor & Francis Ltd Apr2010
Acceso en línea:Ver este registro en EBSCOhost
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      pub: Taylor & Francis Ltd
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        atl: Challenges in achieving positive outcomes for children with complex congenital conditions: safety and continuity of care.
      aug:
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          Hunter CL
          West C
        affil: Sydney School of Public Health, The University of Sydney, Sydney, NSW, Australia
      sug:
        subj:
          Abnormalities
          Continuity of Patient Care
          Outcomes (Health Care)
          Patient Safety
          Australia
          Ethnographic Research
          Funding Source
          Human
          Infant, Newborn
          Physician-Patient Relations
          Quality of Health Care
          Social Networks
          Infant, Newborn: birth-1 month
      ab: Our aim is to examine a series of systems-level challenges to the continuity of care of a newborn (i.e. a particular case) in the rural-urban context. These challenges include the state-wide system whereby inadequate bed numbers relative to demand are monitored on a daily basis (bed management), specialist medical expertise as a resource, and the fl ow of information between hospitals in a rural-urban divide. Whether quality of care is maintained in light of these challenges is dependent on the relationships and 'invisible' work of a number of clinicians. Of critical importance are issues involving affective or invisible work and the solidary networks and relationships of clinicians. Ethnographic participant-observations were made of clinical teams and their networks in an Australian rural-urban health care service involving the multiple hospital admissions of a seriously-ill infant. The fi ndings demonstrate that the system works because of clinicians' willingness to enact their practice knowledge, the networking they undertake, their resilience and the affective labour they perform to attend to patients' and families' needs. Ultimately the continuity of care is embedded in the quality of relationships as much as in specialist knowledge or professional expertise.
      pubtype: Academic Journal
      doctype:
        pictorial
        research
        Journal Article
      ougenre: Article
    language: English
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