Social software in academic libraries for internal communication and knowledge management: a comparison of two reference blog implementations.
This article investigates the adoption of new innovations for internal reference desk communication and knowledge management in academic libraries, specifically the use of social software tools. Actual implementations of the free blog software Wordpress from two university libraries are described in...
| Publicado en: | Internet Reference Services Quarterly Vol. 15; no. 2; pp. 107 - 125 |
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| Formato: | tables/charts Journal Article |
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Taylor & Francis Ltd
Apr-Jun2010
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| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ccm&AN=105072173&site=ehost-live header: @attributes: shortDbName: ccm uiTerm: 105072173 longDbName: CINAHL Complete uiTag: AN controlInfo: bkinfo: dissinfo: jinfo: jid: 10875301 67X jtl: Internet Reference Services Quarterly issn: 10875301 maglogo: N pubinfo: dt: Apr-Jun2010 vid: 15 iid: 2 pid: 377 pub: Taylor & Francis Ltd place: Philadelphia, Pennsylvania artinfo: ui: 105072173 105072173 2010719538 10.1080/10875301003788323 105072173 ppf: 107 ppct: 18 formats: tig: atl: Social software in academic libraries for internal communication and knowledge management: a comparison of two reference blog implementations. aug: au: Rodriguez J affil: Kresge Library, Oakland University, Rochester, MI, USA sug: subj: Blogs Libraries, Academic Michigan Library Reference Services Software Change Management Communication Methods Diffusion of Innovation Knowledge Management Michigan Organizational Change Program Implementation ab: This article investigates the adoption of new innovations for internal reference desk communication and knowledge management in academic libraries, specifically the use of social software tools. Actual implementations of the free blog software Wordpress from two university libraries are described including charts detailing advantages and disadvantages of the methods. In the context of the diffusion of innovation and organizational lag theories, the analyzed outcomes confirm that while social software tools are being used, relatively few institutions have exploited them for improving in-house processes. Without clearly articulated long-term gains, adoption of administrative innovations will follow the pattern of organizational lag. pubtype: Academic Journal doctype: tables/charts Journal Article ougenre: Article language: English refInfo: holdings: @attributes: islocal: N |
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