How work context affects operating room processes: using data mining and computer simulation to analyze facility and process design.

The complexity of the operating room (OR) requires that both structural (eg, department layout) and behavioral (eg, staff interactions) patterns of work be considered when developing quality improvement strategies. In our study, we investigated how these contextual factors influence outpatient OR pr...

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Publicado en:Quality Management in Health Care Vol. 18; no. 4; pp. 305 - 315
Autores principales: Baumgart A, Denz C, Bender H, Schleppers A
Formato: research tables/charts Journal Article
Publicado: Lippincott Williams & Wilkins Oct-Dec2009
Acceso en línea:Ver este registro en EBSCOhost
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      dt: Oct-Dec2009
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      pub: Lippincott Williams & Wilkins
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        atl: How work context affects operating room processes: using data mining and computer simulation to analyze facility and process design.
      aug:
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          Baumgart A
          Denz C
          Bender H
          Schleppers A
        affil: Department of Anesthesiology and Intensive Care, Universitätsmedizin Mannheim, Medical Faculty Mannheim, Heidelberg University, Mannheim, Germany. andre.baumgart@medma.uni-heidelberg.de
      sug:
        subj:
          Computer Simulation Utilization
          Data Mining Utilization
          Facility Design and Construction
          Operating Rooms
          Process Assessment (Health Care)
          Quality of Health Care
          Academic Medical Centers Germany
          Adverse Health Care Event Risk Factors
          Algorithms
          Audit
          Case Mix
          Continuity of Patient Care
          Critical Path
          Germany
          Interprofessional Relations
          Multimethod Studies
          Organizational Restructuring
          Outcomes (Health Care)
          Outpatients
          Pretest-Posttest Design
          Prospective Studies
          Retrospective Design
          Social Networks
          Task Performance and Analysis
          Time Series
      ab: The complexity of the operating room (OR) requires that both structural (eg, department layout) and behavioral (eg, staff interactions) patterns of work be considered when developing quality improvement strategies. In our study, we investigated how these contextual factors influence outpatient OR processes and the quality of care delivered. The study setting was a German university-affiliated hospital performing approximately 6000 outpatient surgeries annually. During the 3-year-study period, the hospital significantly changed its outpatient OR facility layout from a decentralized (ie, ORs in adjacent areas of the building) to a centralized (ie, ORs in immediate vicinity of each other) design. To study the impact of the facility change on OR processes, we used a mixed methods approach, including process analysis, process modeling, and social network analysis of staff interactions. The change in facility layout was seen to influence OR processes in ways that could substantially affect patient outcomes. For example, we found a potential for more errors during handovers in the new centralized design due to greater interdependency between tasks and staff. Utilization of the mixed methods approach in our analysis, as compared with that of a single assessment method, enabled a deeper understanding of the OR work context and its influence on outpatient OR processes.
      pubtype: Academic Journal
      doctype:
        research
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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