Cruel to be kind: why do we keep unproductive employees?
Have you ever worked in an organization where: The materials aren't shelved for a week? Some employees cannot handle rush times at a service desk so they are only given desk time during 'slow' periods? The organization provides a service that patrons do not use, but the service continues because it...
| Published in: | American Libraries Vol. 39; no. 9; pp. 48 - 51 |
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| Main Author: | |
| Format: | pictorial Journal Article |
| Published: |
American Library Association
Oct2008
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| Online Access: | View this record in EBSCOhost |