| Sumario: | Society is focusing on working to improve preventive medicine and services aimed at patients with chronic complaints. Much of this is expected to be done in general practice and with the increased involvement of practice staff. Many of the ancillary staff in general practice are nurses, along with secretaries and bioanalysts. Until this study was carried out, no actual figures existed for the involvement of practice staff in the day-to-day work of general practices. Audit Project Odense (APO) has carried out a study of the work of practice staff among 265 staff in 166 practices in Denmark. The study shows that practice staff are already substantially involved and that nurses are responsibly for much of the day-to-day work of general practices. Clinical procedures such as blood pressure measurement, weight checks and vaccinations are common tasks, but so are giving advice about medication and carrying out prevention/lifestyle interviews. Doctors also want practice staff to be more involved in both existing a new procedures in the future. This presents challenges in terms of the organisation of the work, premises, financial resources and informing patients about new routines.
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