Conducting a user-centered information needs assessment: the Via Christi Libraries' experience.
PURPOSE: The research sought to provide evidence to support the development of a long-term strategy for the Via Christi Regional Medical Center Libraries. METHODS: An information needs assessment was conducted in a large medical center serving approximately 5,900 physicians, clinicians, and nonclini...
| Publicado en: | Journal of the Medical Library Association Vol. 95; no. 2; pp. 173 - 182 |
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| Autores principales: | , , , |
| Formato: | questionnaire/scale research tables/charts Journal Article |
| Publicado: |
University of Pittsburgh, University Library System
Apr2007
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| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ccm&AN=106108038&site=ehost-live header: @attributes: shortDbName: ccm uiTerm: 106108038 longDbName: CINAHL Complete uiTag: AN controlInfo: bkinfo: dissinfo: jinfo: jid: 15365050 PI8 jtl: Journal of the Medical Library Association issn: 15365050 maglogo: N pubinfo: dt: Apr2007 vid: 95 iid: 2 pid: 60406 pub: University of Pittsburgh, University Library System place: Pittsburgh, Pennsylvania artinfo: ui: 106108038 2009568624 10.3163/1536-5050.95.2.173 NLM17443250 106108038 ppf: 173 ppct: 9 formats: fmt: @attributes: type: P tig: atl: Conducting a user-centered information needs assessment: the Via Christi Libraries' experience. aug: au: Perley CM Gentry CA Fleming AS Sen KM affil: Emporia State University School of Library and Information Management, Emporia, Kansas 66801, USA. cperley@cableone.net sug: subj: Information Retrieval Methods Internet Utilization Libraries, Hospital Administration Library Services Utilization Needs Assessment Attitude of Health Personnel Clinical Information Systems Data Collection Methods Focus Groups Funding Source Interviews Librarians Libraries, Hospital Utilization Library Services Administration Professional Role Questionnaires Human ab: PURPOSE: The research sought to provide evidence to support the development of a long-term strategy for the Via Christi Regional Medical Center Libraries. METHODS: An information needs assessment was conducted in a large medical center serving approximately 5,900 physicians, clinicians, and nonclinical staff in 4 sites in 1 Midwestern city. Quantitative and qualitative data from 1,295 self-reporting surveys, 75 telephone interviews, and 2 focus groups were collected and analyzed to address 2 questions: how could the libraries best serve their patrons, given realistic limitations on time, resources, and personnel, and how could the libraries best help their institution improve patient care and outcomes? RESULTS: Clinicians emphasized the need for 'just in time' information accessible at the point of care. Library nonusers emphasized the need to market library services and resources. Both clinical and nonclinical respondents emphasized the need for information services customized to their professional information needs, preferences, and patterns of use. Specific information needs in the organization were identified. DISCUSSION/CONCLUSIONS: The results of this three-part, user-centered information needs assessment were used to develop an evidence-based strategic plan. The findings confirmed the importance of promoting library services in the organization and suggested expanded, collaborative roles for hospital librarians. pubtype: Academic Journal doctype: questionnaire/scale research tables/charts Journal Article ougenre: Article language: English refInfo: holdings: @attributes: islocal: N |
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