Evaluation of a liaison librarian program: client and liaison perspectives.
OBJECTIVES: This paper describes a survey-based evaluation of the five-year old Liaison Librarian Program at the University of Florida. METHODS: Liaison librarians, faculty, students, staff, residents, and post-doctoral associates were queried via Web-based surveys. Questions addressed client and li...
| Publicado en: | Journal of the Medical Library Association Vol. 94; no. 4; pp. 402 - 410 |
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| Autores principales: | , , , |
| Formato: | research tables/charts Journal Article |
| Publicado: |
University of Pittsburgh, University Library System
Oct2006
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| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ccm&AN=106235068&site=ehost-live header: @attributes: shortDbName: ccm uiTerm: 106235068 longDbName: CINAHL Complete uiTag: AN controlInfo: bkinfo: dissinfo: jinfo: jid: 15365050 PI8 jtl: Journal of the Medical Library Association issn: 15365050 maglogo: N pubinfo: dt: Oct2006 vid: 94 iid: 4 pid: 60406 pub: University of Pittsburgh, University Library System place: Pittsburgh, Pennsylvania artinfo: ui: 106235068 106235068 2009337908 NLM17082831 106235068 ppf: 402 ppct: 8 formats: fmt: @attributes: type: P tig: atl: Evaluation of a liaison librarian program: client and liaison perspectives. aug: au: Tennant MR Tobin Cataldo T Sherwill-Navarro P Jesano R affil: Health Science Center Libraries, Box 100206, and UF Genetics Institute, University of Florida, Gainesville, Florida 32610-0206, USA. michele@library.health.ufl.edu sug: subj: Health Sciences Librarians Libraries, Health Sciences Florida Program Evaluation Education, Non-Traditional Evaluation Research Florida Health Sciences Librarians Economics Library User Education Surveys Human ab: OBJECTIVES: This paper describes a survey-based evaluation of the five-year old Liaison Librarian Program at the University of Florida. METHODS: Liaison librarians, faculty, students, staff, residents, and post-doctoral associates were queried via Web-based surveys. Questions addressed client and liaison perspectives on a variety of issues, including program and service awareness and usage, client-library relations and communication, client support for the program, and liaison workload. RESULTS: Approximately 43% of the 323 client respondents were aware of liaison services; 72% (n = 163) of these clients had had contact with their liaison. Ninety-five percent (n = 101) of faculty and students who reported contact with their liaison supported the continuation of the program. Liaison services were used by a greater percentage of faculty than students, although they had similar patterns of usage and reported the same 'traditional' services to be most important. Liaisons indicated that communications with clients had increased, the reputation of the library was enhanced, and their workloads had increased as a result of the Liaison Librarian Program. CONCLUSIONS AND RECOMMENDATIONS: Survey results suggest that the Liaison Librarian Program has a core set of clients who use and highly value the services provided by liaisons. Recommendations addressing workload, training, marketing, and administrative support are provided. pubtype: Academic Journal doctype: research tables/charts Journal Article ougenre: Article language: English refInfo: holdings: @attributes: islocal: N |
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