Telephone and online counselling for young people: a naturalistic comparison of session outcome, session impact and therapeutic alliance.

Kids Help Line is a national service providing free telephone counselling and online counselling to young people in Australia. This study used a naturalistic design and standardized measures to compare outcomes, session impact and therapeutic alliance for samples of 100 young people receiving a sing...

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Publicado en:Counselling & Psychotherapy Research Vol. 6; no. 3; pp. 175 - 182
Autores principales: King R, Bambling M, Reid W, Thomas I
Formato: research tables/charts Journal Article
Publicado: Wiley-Blackwell Sep2006
Acceso en línea:Ver este registro en EBSCOhost
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      pub: Wiley-Blackwell
      place: Malden, Massachusetts
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        10.1080/14733140600874084
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        atl: Telephone and online counselling for young people: a naturalistic comparison of session outcome, session impact and therapeutic alliance.
      aug:
        au:
          King R
          Bambling M
          Reid W
          Thomas I
        affil: Kids in Mind Research Centre, Mater Child and Youth Mental Health Service, Level 2, Community Services Building, Mater Hospital, Annerly Road, South Brisbane, Queensland 4101, Australia; robertk@psychiatry.uq.edu.au
      sug:
        subj:
          Counseling Methods
          Internet
          Outcomes (Health Care)
          Telephone
          Therapy, Computer Assisted
          Adolescence
          Analysis of Covariance
          Analysis of Variance
          Australia
          Chi Square Test
          Coefficient alpha
          Cross Sectional Studies
          Internal Consistency
          Interviews
          Multiple Regression
          Multivariate Analysis of Covariance
          P-Value
          Questionnaires
          Repeated Measures
          Scales
          T-Tests
          Human
          Adolescent: 13-18 years
      ab: Kids Help Line is a national service providing free telephone counselling and online counselling to young people in Australia. This study used a naturalistic design and standardized measures to compare outcomes, session impact and therapeutic alliance for samples of 100 young people receiving a single session of telephone counselling and 86 young people receiving a single session of online counselling, provided by Kids Help Line. Results suggested that telephone counselling is associated with better counselling outcomes, higher session impact and stronger counselling alliance when compared with online counselling. The limitations imposed by a naturalistic design require caution in interpretation of the results. However, the pattern of results suggests that there are differences in effectiveness between telephone and online counselling. The most likely explanation is the greater communication efficiency of telephone counselling, which enables more counselling work to be undertaken in the time available. Implications for further development of online counselling are discussed.
      pubtype: Academic Journal
      doctype:
        research
        tables/charts
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      ougenre: Article
    language: English
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