A randomised controlled trial evaluating the effects of two workstation interventions on upper body pain and incident musculoskeletal disorders among computer operators.

Background: Call centre work with computers is associated with increased rates of upper body pain and musculoskeletal disorders.Methods: This one year, randomised controlled intervention trial evaluated the effects of a wide forearm support surface and a trackball on upper body pain severity and inc...

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Publicado en:Occupational & Environmental Medicine Vol. 63; no. 5; pp. 300 - 307
Autores principales: Rempel DM, Krause N, Goldberg R, Benner D, Hudes M, Goldner GU, Rempel, D M, Krause, N, Goldberg, R, Benner, D, Hudes, M, Goldner, G U
Formato: pictorial research randomized controlled trial Journal Article
Publicado: BMJ Publishing Group May2006
Acceso en línea:Ver este registro en EBSCOhost
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      dt: May2006
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      pub: BMJ Publishing Group
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        10.1136/oem.2005.022285
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        atl: A randomised controlled trial evaluating the effects of two workstation interventions on upper body pain and incident musculoskeletal disorders among computer operators.
      aug:
        au:
          Rempel DM
          Krause N
          Goldberg R
          Benner D
          Hudes M
          Goldner GU
          Rempel, D M
          Krause, N
          Goldberg, R
          Benner, D
          Hudes, M
          Goldner, G U
        affil: Division of Occupational and Environmental Medicine, Department of Medicine, University of California, San Francisco, CA 94804, USA
      sug:
        subj:
          Computer Terminals
          Ergonomics Methods
          Musculoskeletal Diseases Prevention and Control
          Occupational Diseases Prevention and Control
          Pain Prevention and Control
          Adult
          Randomized Controlled Trials
          Computer Peripherals
          Confidence Intervals
          Cox Proportional Hazards Model
          Ergonomics Equipment and Supplies
          Female
          Forearm
          Funding Source
          Male
          Middle Age
          Neck Pain Prevention and Control
          Occupational Exposure
          Prospective Studies
          Protective Devices
          Questionnaires
          Random Assignment
          Research Subject Recruitment
          Scales
          Shoulder Pain Prevention and Control
          Human
          Adult: 19-44 years
          Middle Aged: 45-64 years
          Female
          Male
      ab: Background: Call centre work with computers is associated with increased rates of upper body pain and musculoskeletal disorders.Methods: This one year, randomised controlled intervention trial evaluated the effects of a wide forearm support surface and a trackball on upper body pain severity and incident musculoskeletal disorders among 182 call centre operators at a large healthcare company. Participants were randomised to receive (1) ergonomics training only, (2) training plus a trackball, (3) training plus a forearm support, or (4) training plus a trackball and forearm support. Outcome measures were weekly pain severity scores and diagnosis of incident musculoskeletal disorder in the upper extremities or the neck/shoulder region based on physical examination performed by a physician blinded to intervention. Analyses using Cox proportional hazard models and linear regression models adjusted for demographic factors, baseline pain levels, and psychosocial job factors.Results: Post-intervention, 63 participants were diagnosed with one or more incident musculoskeletal disorders. Hazard rate ratios showed a protective effect of the armboard for neck/shoulder disorders (HR = 0.49, 95% CI 0.24 to 0.97) after adjusting for baseline pain levels and demographic and psychosocial factors. The armboard also significantly reduced neck/shoulder pain (p = 0.01) and right upper extremity pain (p = 0.002) in comparison to the control group. A return-on-investment model predicted a full return of armboard and installation costs within 10.6 months.Conclusion: Providing a large forearm support combined with ergonomic training is an effective intervention to prevent upper body musculoskeletal disorders and reduce upper body pain associated with computer work among call centre employees.
      pubtype: Academic Journal
      doctype:
        pictorial
        research
        randomized controlled trial
        Journal Article
      ougenre: Article
    language: English
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