Web-based triage in a college health setting.

The authors describe the initiation and use of a Web-based triage system in a college health setting. During the first 4 months of implementation, the system recorded 1,290 encounters. More women accessed the system (70%); the average age was 21.8 years. The Web-based triage system advised the major...

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Publicado en:Journal of American College Health Vol. 54; no. 5; pp. 289 - 295
Autores principales: Sole ML, Stuart PL, Deichen M
Formato: research tables/charts Journal Article
Publicado: Taylor & Francis Ltd Mar/Apr2006
Acceso en línea:Ver este registro en EBSCOhost
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      dt: Mar/Apr2006
      vid: 54
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      pub: Taylor & Francis Ltd
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        10.3200/jach.54.5.289-294
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        atl: Web-based triage in a college health setting.
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          Sole ML
          Stuart PL
          Deichen M
        affil: University of Central Florida School of Nursing, Orlando 32816-2210, USA. msole@mail.ucf.edu
      sug:
        subj:
          Colleges and Universities
          Diagnosis, Computer Assisted Utilization
          Information Services Utilization
          Student Health Services Administration
          Students, College
          Triage Standards
          Adolescence
          Adult
          Algorithms
          Appointments and Schedules
          Coding
          Comparative Studies
          Descriptive Research
          Descriptive Statistics
          Diagnosis, Computer Assisted Classification
          Evaluation Research
          Female
          Florida
          Information Services Standards
          Internet Standards
          kappa Statistic
          Male
          Middle Age
          Patient Attitudes
          Sample Size
          Self Care
          Human
          Adolescent: 13-18 years
          Adult: 19-44 years
          Middle Aged: 45-64 years
          Female
          Male
      ab: The authors describe the initiation and use of a Web-based triage system in a college health setting. During the first 4 months of implementation, the system recorded 1,290 encounters. More women accessed the system (70%); the average age was 21.8 years. The Web-based triage system advised the majority of students to seek care within 24 hours; however, it recommended self-care management in 22.7% of encounters. Sore throat was the most frequent chief complaint (14.2%). A subset of 59 students received treatment at student health services after requesting an appointment via e-mail. The authors used kappa statistics to compare congruence between chief complaint and 24/7 WebMed classification (kappa = .94), between chief complaint and student health center diagnosis (kappa = .91), and between 24/7 WebMed classification and student health center diagnosis (kappa = .89). Initial evaluation showed high use and good accuracy of Web-based triage. This service provides education and advice to students about their health care concerns.
      pubtype: Academic Journal
      doctype:
        research
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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