Assessing state vocational rehabilitation performance in serving individuals with disability.

All social agencies that deliver services to individuals with disability need to periodically examine whether their goals and services are addressing the needs of their clients and consumers. This paper reviews the use of multi-attribute utility (MAU) analysis as a methodology for evaluating the goa...

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Detalles Bibliográficos
Publicado en:Journal of Intellectual & Developmental Disability Vol. 28; no. 1; pp. 24 - 40
Autores principales: Lewis DR, Johnson DR, Scholl SR
Formato: research tables/charts Journal Article
Publicado: Taylor & Francis Ltd Mar2003
Acceso en línea:Ver este registro en EBSCOhost
Descripción
Sumario:All social agencies that deliver services to individuals with disability need to periodically examine whether their goals and services are addressing the needs of their clients and consumers. This paper reviews the use of multi-attribute utility (MAU) analysis as a methodology for evaluating the goals and services of a midwestern state vocational rehabilitation (VR) agency in the USA. The MAU methodology is used in this state agency example to: (a) identify and clarify the VR agency's goals and services; (b) engage stakeholders in the determination of measurable attributes of these goals; and (c) illustrate the value of using MAU evaluation results for programme improvement and future evaluation comparisons. The article is intended to support agency administrative staff in designing comprehensive evaluations of programme goals and services, and in strategic planning and programme improvement efforts.