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Improving accuracy of transcripts in qualitative research.

Everyone who has worked with qualitative interview data has run into problems with transcription error, even if they do the transcribing themselves. A thoughtful, accurate, reliable, multilingual transcriptionist with a quick turnaround time is worth her or his weight in gold. In this article, the a...

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Published in:Qualitative Health Research Vol. 14; no. 1; pp. 113 - 124
Main Authors: MacLean LM, Meyer M, Estable A
Format: tables/charts Journal Article
Published: Sage Publications Inc. Jan2004
Online Access:View this record in EBSCOhost
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      dt: Jan2004
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      pub: Sage Publications Inc.
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        atl: Improving accuracy of transcripts in qualitative research.
      aug:
        au:
          MacLean LM
          Meyer M
          Estable A
        affil: Research Associate, Community Health Research Unit, University of Ottawa, Canada
      sug:
        subj:
          Data Collection Standards
          Medical Transcription
          Qualitative Studies
          Quality Assurance
          Voice
          Voice Recognition Systems
      ab: Everyone who has worked with qualitative interview data has run into problems with transcription error, even if they do the transcribing themselves. A thoughtful, accurate, reliable, multilingual transcriptionist with a quick turnaround time is worth her or his weight in gold. In this article, the authors examine some transcription circumstances that seem to bring about their own consistent set of problems. Based on their experiences, the authors examine the following issues: use of voice recognition systems; notation choices; processing and active listening versus touch typing; transcriptionist effect; emotionally loaded audiotaped material; class and/or cultural differences among interviewee, interviewer, and transcriptionist; and some errors that arise when working in a second language. The authors offer suggestions for working with transcriptionists as part of the qualitative research team.
      pubtype: Academic Journal
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        tables/charts
        Journal Article
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    language: English
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