'Carer and gatekeeper' -- conflicting demands in nurses' experiences of telephone advisory services.
Millions of calls are made to the telephone advisory services in primary health care in Sweden. The patients seem happy with the advice and counselling they receive, but little has been written about nurses' experiences of performing telephone advisory services. Yet, the nurses are expected to be pa...
| Publicado en: | Scandinavian Journal of Caring Sciences Vol. 16; no. 2; pp. 142 - 149 |
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| Autores principales: | , |
| Formato: | research tables/charts Journal Article |
| Publicado: |
Wiley-Blackwell
Jun2002
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| Acceso en línea: | Ver este registro en EBSCOhost |