Threats and violence in Swedish care and welfare -- magnitude of the problem and impact on municipal personnel.

The problem of threats and violence at work has received increasing attention in Sweden in recent years. Exposure is especially high among health-care personnel in social services. A nationwide survey of prevalence, work environment and risk situations was conducted. A questionnaire was sent to a st...

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Publicado en:Scandinavian Journal of Caring Sciences Vol. 16; no. 4; pp. 376 - 386
Autores principales: Menckel E, Viitasara E
Formato: research tables/charts Journal Article
Publicado: Wiley-Blackwell Dec2002
Acceso en línea:Ver este registro en EBSCOhost
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      dt: Dec2002
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      pub: Wiley-Blackwell
      place: Malden, Massachusetts
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        atl: Threats and violence in Swedish care and welfare -- magnitude of the problem and impact on municipal personnel.
      aug:
        au:
          Menckel E
          Viitasara E
        affil: National Institute for Working Life, SE-112 79 Stockholm, Sweden; ewa.menckel@niwl.se
      sug:
        subj:
          Attitude of Health Personnel
          Health Personnel
          Occupational Exposure
          Occupational Health
          Violence Epidemiology
          Work Environment
          Adaptation, Psychological
          Adult
          Aged
          Chi Square Test
          Data Analysis Software
          Descriptive Statistics
          Persons with Disabilities
          Epidemiological Research
          Female
          Government
          Health Personnel Psychosocial Factors
          Mail
          Male
          Middle Age
          Needs Assessment
          Prevalence
          Questionnaires
          Risk Factors
          Surveys
          Sweden
          Telephone
          Violence Prevention and Control
          Work Environment Psychosocial Factors
          Human
          Adult: 19-44 years
          Aged: 65+ years
          Middle Aged: 45-64 years
          Female
          Male
      ab: The problem of threats and violence at work has received increasing attention in Sweden in recent years. Exposure is especially high among health-care personnel in social services. A nationwide survey of prevalence, work environment and risk situations was conducted. A questionnaire was sent to a stratified sample of 2800 local government employees in the care and welfare sector, working mainly with the elderly or persons with developmental impairments. Seven occupational groups, including supervisors, specialists and other categories of carers, were included, and represented a population of more than 170 000 employees. The response rate was 85%. The results indicated that as many as 51% of the population had been affected by threats/violence, either verbally or physically, over the previous year. Moreover, the results suggest that over 9% of the employees in the care sector experienced acts of violence or threats on a daily basis, and several times a month by 67%. The most vulnerable groups were assistant nurses and direct carers. Verbal threats appear more common (79%), but 66% appear to have experienced physical assaults. Stratified estimates suggest that feelings of anger (41%) and helplessness (31%), but also minor physical injuries (18%), are frequent reactions. Organizational change in the workplace and high workload entailed increased risk. Threats and violence in health-care settings are a major work-environment issue. Greater knowledge of consequences for organization, work situation and health of personnel is needed.
      pubtype: Academic Journal
      doctype:
        research
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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