Measuring advertising effectiveness in primary health care settings.

ISSUE ADDRESSEDThe effectiveness of various advertising strategies for a primary health care service.METHODSTwo methods of data collection were employed: telephone interviews were conducted with a random sample of the Greater Bunbury Area population, and reception staff of Bunbury Primary Health Ser...

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Publicado en:Health Promotion Journal of Australia Vol. 12; no. 2; pp. 167 - 170
Autores principales: Manning T, Gregg C, James R
Formato: research tables/charts Journal Article
Publicado: Wiley-Blackwell 2001 Aug
Acceso en línea:Ver este registro en EBSCOhost
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      jtl: Health Promotion Journal of Australia
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      dt: 2001 Aug
      vid: 12
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      pub: Wiley-Blackwell
      place: Malden, Massachusetts
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        atl: Measuring advertising effectiveness in primary health care settings.
      aug:
        au:
          Manning T
          Gregg C
          James R
        affil: Banbury Primary Health Services, Hudson Road, Banbury WA 6230, Australia; tanya.manning@health.wa.gov.au
      sug:
        subj:
          Advertising
          Primary Health Care
          Adult
          Aged
          Descriptive Statistics
          Female
          Interviews
          Male
          Middle Age
          Random Sample
          Survey Research
          Surveys
          Telephone
          Western Australia
          Human
          Adult: 19-44 years
          Aged: 65+ years
          Middle Aged: 45-64 years
          Female
          Male
      ab: ISSUE ADDRESSEDThe effectiveness of various advertising strategies for a primary health care service.METHODSTwo methods of data collection were employed: telephone interviews were conducted with a random sample of the Greater Bunbury Area population, and reception staff of Bunbury Primary Health Services collected data from clients attending the service.RESULTSTwenty-two per cent of the telephone sample were able to correctly list one or more programs offered by Bunbury Primary Health Services. The most effective medium for advertising was word of mouth and free local newspapers. Data collected by reception staff supported these results: the most effective form of advertising identified was word of mouth, followed by newspapers, recommendations from a child health nurse or general practitioner and fliers.CONCLUSIONSThis study indicates that free local newspapers are the most effective method of advertising for maintaining general awareness of primary health programs in Bunbury, Western Australia.SO WHAT?A literature search found no reports, published or unpublished, on the subject of marketing primary health programs or advertising effectiveness. This survey has assisted Bunbury Primary Health Services to make informed decisions regarding effective methods of advertising. The evaluation methodology can be easily used by other primary health care providers.
      pubtype: Academic Journal
      doctype:
        research
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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