Successful strategies for serving diverse populations.

Unique insights of key delivery staff and successful delivery strategies used to overcome cultural barriers were obtained through intensive interviews with fifty staff members. Participants in the study were identified as knowledgeable staff members by project coordinators. An open-ended qualitative...

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Publicado en:Home Health Care Services Quarterly Vol. 21; no. 3/4; pp. 107 - 132
Autores principales: Karner TX, Hall LC
Formato: research Journal Article
Publicado: Taylor & Francis Ltd 2002
Acceso en línea:Ver este registro en EBSCOhost
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      dt: 2002
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      iid: 3/4
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      pub: Taylor & Francis Ltd
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        2003107363
        10.1300/j027v21n03_06
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        atl: Successful strategies for serving diverse populations.
      aug:
        au:
          Karner TX
          Hall LC
        affil: Department of Sociology, University of Houston, Houston, TX 77204; txkarner@uh.edu
      sug:
        subj:
          Alzheimer's Disease
          Culture
          Respite Care
          Transcultural Care
          Audiorecording
          African Americans
          Caregivers Psychosocial Factors
          Funding Source
          Health Services Accessibility
          Hispanic Americans
          Interviews
          Qualitative Studies
          Rural Health Services Trends
          Support, Psychosocial
          Thematic Analysis
          Trust
          White Persons
          Human
      ab: Unique insights of key delivery staff and successful delivery strategies used to overcome cultural barriers were obtained through intensive interviews with fifty staff members. Participants in the study were identified as knowledgeable staff members by project coordinators. An open-ended qualitative methodology was used to interview staff members about barriers they faced in delivering services to new populations and strategies that were used to address these barriers. Fifty interviews were completed. Of those, forty-two interviewees were frontline staff members and eight were 'hands-on' administrators. Fifteen of these staff members worked in programs that were targeted to urban dwelling Latino families and ten served urban African-Americans. Of the twenty-five staff members who worked in programs targeted to rural populations, eight worked to provide respite to African-American families while four served rural Latinos. The remaining thirteen interviewees served rural families of all ethnic groups. Interviews were tape recorded for accuracy and later transcribed. Emergent themes include: successful vs. unsuccessful service efforts, diversity of caregivers within ethnic groups, staff members' perceptions of their clients, staffing patterns, cultural views of Alzheimer's disease, service use in general, and government assistance. Concrete examples from staff members' experiences are used to illustrate these themes.
      pubtype: Academic Journal
      doctype:
        research
        Journal Article
      ougenre: Article
    language: English
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