Consumers' views of quality in the consultation and their relevance to 'shared decision-making' approaches.
BACKGROUND: There is a recognized need to assess the effects of shared decision-making and other communication interventions. However, the outcomes usually assessed for evidence of 'effectiveness' are determined by researchers and have not been based on consumers' views. AIM: This study aimed to ide...
| Publicado en: | Health Expectations Vol. 4; no. 3; pp. 151 - 162 |
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| Autores principales: | , , , , |
| Formato: | research tables/charts Journal Article |
| Publicado: |
Wiley-Blackwell
Sep2001
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| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ccm&AN=106889454&site=ehost-live header: @attributes: shortDbName: ccm uiTerm: 106889454 longDbName: CINAHL Complete uiTag: AN controlInfo: bkinfo: dissinfo: jinfo: jid: 13696513 EVY jtl: Health Expectations issn: 13696513 maglogo: Y pubinfo: dt: Sep2001 vid: 4 iid: 3 pid: 480 pub: Wiley-Blackwell place: Malden, Massachusetts artinfo: ui: 106889454 106889454 2002010322 10.1046/j.1369-6513.2001.00116.x NLM11493321 106889454 ppf: 151 ppct: 11 formats: fmt: @attributes: type: P tig: atl: Consumers' views of quality in the consultation and their relevance to 'shared decision-making' approaches. aug: au: Edwards A Elwyn G Smith C Williams S Thornton H affil: Dept of General Practice, University of Wales College of Medicine, Llanedeyrn Health Centre, Llandeyrn, Cardiff CF3 7PN, UK; Edwardsag@cf.ac.uk sug: subj: Quality of Health Care Trends Consumer Participation Trends Professional-Patient Relations United Kingdom Focus Groups Audiorecording Thematic Analysis Patient Satisfaction Information Needs Purposive Sample Qualitative Studies Funding Source Human ab: BACKGROUND: There is a recognized need to assess the effects of shared decision-making and other communication interventions. However, the outcomes usually assessed for evidence of 'effectiveness' are determined by researchers and have not been based on consumers' views. AIM: This study aimed to identify the important outcomes of consultations for consumers, and to compare with those reported in the current literature. SETTING AND PARTICIPANTS: Forty-seven participants attending six focus group interviews. Most interviews took place in and all were orientated towards the UK primary care setting. METHODS: Focus group study. RESULTS: Many affective outcomes were identified, consistent with the current literature trends. However, many cognitive and behavioural outcomes that are assessed in the current literature were not noted by participants as important. Furthermore, a broader range of outcomes than is evident in the current literature was viewed as important to these participants. CONCLUSIONS: There is a need to revisit the outcomes which are assessed in decision-making and communication research. The outcomes of greatest importance to consumers must be identified and confirmed by new research which is based directly on the views of consumers themselves. pubtype: Academic Journal doctype: research tables/charts Journal Article ougenre: Article language: English refInfo: holdings: @attributes: islocal: N |
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