Soar to excellence with rapid feedback and rapid response.

Understanding the health care market requires understanding its customers as people, not as patients.

Detalles Bibliográficos
Publicado en:Nursing Management Vol. 33; no. 2; pp. 43 - 45
Autores principales: Howland-Gradman J, Broderick S
Formato: Journal Article
Publicado: Lippincott Williams & Wilkins Feb2002
Acceso en línea:Ver este registro en EBSCOhost
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          Howland-Gradman J
          Broderick S
        affil: Clinical Director, Cardiac Care Center, The University of Chicago Hospitals, Chicago, Ill
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          Patient Satisfaction
          Excellence
          Patient Centered Care
          Nursing Management
          Surveys
      ab: Understanding the health care market requires understanding its customers as people, not as patients.
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      doctype: Journal Article
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    language: English
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