Health status assessments using the Veterans SF-12 and SF-36: methods for evaluating outcomes in the Veterans Health Administration.

This article describes a study in which the administration of two health surveys, the Veterans SF-36 and SF-12, by telephone and mail-out was used to assess the differences in the health surveys' costs and scores by mode of administration and determine which mode was cost-efficient. The study employ...

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Publicado en:Journal of Ambulatory Care Management Vol. 24; no. 3; pp. 68 - 87
Autores principales: Jones D, Kazis L, Lee A, Rogers W, Skinner K, Cassar L, Wilson N, Hendricks A
Formato: research tables/charts Journal Article
Publicado: Lippincott Williams & Wilkins Jul2001
Acceso en línea:Ver este registro en EBSCOhost
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        atl: Health status assessments using the Veterans SF-12 and SF-36: methods for evaluating outcomes in the Veterans Health Administration.
      aug:
        au:
          Jones D
          Kazis L
          Lee A
          Rogers W
          Skinner K
          Cassar L
          Wilson N
          Hendricks A
        affil: Center for Health Quality, Outcomes and Economic Research, HSR&D Field Program, VAMC, Bedford, Massachusetts
      sug:
        subj:
          Data Collection Methods
          Health Status Evaluation
          Outcome Assessment Methods
          Veterans
          Funding Source
          Comparative Studies
          Costs and Cost Analysis
          Descriptive Statistics
          Health Status Indicators
          Questionnaires
          Random Assignment
          Random Sample
          Reliability and Validity
          Surveys
          United States Department of Veterans Affairs
          Human
      ab: This article describes a study in which the administration of two health surveys, the Veterans SF-36 and SF-12, by telephone and mail-out was used to assess the differences in the health surveys' costs and scores by mode of administration and determine which mode was cost-efficient. The study employed a crossover design: after 12 unsuccessful attempts to contact patients by telephone, the patients were administered the survey by mail, and after 2 unsuccessful mail-outs, up to three attempts were made to interview the patients by telephone. The analysis of the data showed that mail administration, with or without crossover to telephone, was more cost-efficient than telephone administration, having both lower average total and variable costs per completed questionnaire. Overall, telephone administration was about 30% more expensive that mail administration, primarily due to the cost of labor. The marginal cost of an additional completed Veterans SF-12 or Veterans SF-36 was also substantially lower for mail administration. Mail administration without crossover to telephone administration was the most cost-efficient strategy for administering both the Veterans SF-12 and SF-36. The results of this study strongly suggest the need to consider the mode of administration if questionnaires like the Veterans SF-12 or SF-36 are to be used to assess health outcomes within and across large health care systems. Copyright © 2001 by Aspen Publishers, Inc.
      pubtype: Academic Journal
      doctype:
        research
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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