Automating standard alcohol use assessment instruments via interactive voice response technology.

BACKGROUND: Interactive voice response (IVR) technology integrates touch-tone telephones with computer-automated data processing. IVR offers a convenient, efficient method for remote collection of self-report data. METHODS: Twenty-six subjects recruited from an outpatient alcohol treatment center co...

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Publicado en:Alcoholism: Clinical & Experimental Research Vol. 26; no. 2; pp. 207 - 212
Autores principales: Mundt JC, Bohn MJ, King M, Hartley MT
Formato: research tables/charts Journal Article
Publicado: Wiley-Blackwell 2002
Acceso en línea:Ver este registro en EBSCOhost
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      dt: 2002
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      pub: Wiley-Blackwell
      place: Malden, Massachusetts
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        10.1111/j.1530-0277.2002.tb02525.x
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        atl: Automating standard alcohol use assessment instruments via interactive voice response technology.
      aug:
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          Mundt JC
          Bohn MJ
          King M
          Hartley MT
        affil: Healthcare Technology Systems Inc, 7617 Mineral Point Rd, Madison, WI 53717; mundj@healthtechsys.com
      sug:
        subj:
          Interactive Voice Response Systems
          Alcoholism Diagnosis
          Self Report
          Psychometrics
          Clinical Assessment Tools
          Fisher's Exact Test
          Chi Square Test
          Test-Retest Reliability
          Adult
          Funding Source
          Human
          Adult: 19-44 years
      ab: BACKGROUND: Interactive voice response (IVR) technology integrates touch-tone telephones with computer-automated data processing. IVR offers a convenient, efficient method for remote collection of self-report data. METHODS: Twenty-six subjects recruited from an outpatient alcohol treatment center completed IVR and paper/pencil versions of a demographic and drinking history questionnaire, Stages of Change Readiness and Treatment Eagerness Scale, Drinker Inventory of Consequences, Obsessive-Compulsive Drinking Scale, Alcohol Dependence Scale, and two numerical rating scales of craving and desire to drink during the prior week. Administration of the instruments in both formats was repeated 1 week later. The order of administration method was counterbalanced between subjects and reversed across data collection sessions. Scale and subscale scores from both methods were correlated within sessions. Test-retest correlations were also calculated for each method. A criterion of alpha = 0.01 was used to control type I statistical error. RESULTS: Intermethod correlations within each session were significant for all of the instruments administered. Test-retest correlations for both methods were also significant, except for the numerical ratings. Scores on the Alcohol Dependence Scale obtained via IVR were significantly lower than those collected by paper/pencil. Other differences between the data collection methods or across the sessions were inconsistent. The average IVR call length was 34 min and 23 sec. Paper/pencil forms required an average of 18 min and 38 sec to complete and an additional 10 min and 17 sec for data entry. CONCLUSIONS: IVR technology provides a convenient alternative to collecting self-report measures of treatment outcomes. Both paper/pencil and IVR assessments provide highly convergent data and demonstrate good test-retest reliability. Alcohol Dependence Scale score differences between methods highlight special considerations for IVR adaptation of existing paper/pencil instruments. Benefits of IVR include procedural standardization, automatic data scoring, direct electronic storage, and remote accessibility from multiple locations.
      pubtype: Academic Journal
      doctype:
        research
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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