Client values and satisfaction with occupational therapy.
Understanding clients' perspectives about occupational therapy services they experience is essential for enhancing the client-centered practice of occupational therapy and for designing evaluations that are relevant to both clients and service providers. This study aimed to identify clients' views a...
| Publicado en: | Scandinavian Journal of Occupational Therapy Vol. 7; no. 3; pp. 99 - 107 |
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| Autor principal: | |
| Formato: | research tables/charts Journal Article |
| Publicado: |
Springer Nature
Nov2000
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| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ccm&AN=107072211&site=ehost-live header: @attributes: shortDbName: ccm uiTerm: 107072211 longDbName: CINAHL Complete uiTag: AN controlInfo: bkinfo: dissinfo: jinfo: jid: 11038128 BD9 jtl: Scandinavian Journal of Occupational Therapy issn: 11038128 maglogo: Y pubinfo: dt: Nov2000 vid: 7 iid: 3 pid: 237 pub: Springer Nature place: New York, New York artinfo: ui: 107072211 2001108721 10.1080/110381200300006041 107072211 ppf: 99 ppct: 8 formats: fmt: @attributes: type: P tig: atl: Client values and satisfaction with occupational therapy. aug: au: McKinnon AL affil: Department of Occupational Therapy, 2-64 Corbet Hall, University of Alberta, Edmonton, Alberta T6G 2G4, Canada. E-mail: allison.mckinnon@ualberta.ca sug: subj: Patient Attitudes Patient Satisfaction Occupational Therapy Patient Centered Care Rehabilitation, Community-Based Qualitative Studies Quantitative Studies Cross Sectional Studies Survey Research Purposive Sample Record Review Structured Interview Questionnaires Health Status Professional-Patient Relations Communication Patient Education Clinical Competence Health Services Accessibility Quality of Health Care Outcomes (Health Care) Content Analysis Data Analysis Software Descriptive Statistics Reliability Age Factors Sex Factors Male Female Adult Middle Age Aged Aged, 80 and Over Outpatients Alberta Funding Source Human Adult: 19-44 years Middle Aged: 45-64 years Aged: 65+ years Aged, 80 & over Male Female ab: Understanding clients' perspectives about occupational therapy services they experience is essential for enhancing the client-centered practice of occupational therapy and for designing evaluations that are relevant to both clients and service providers. This study aimed to identify clients' views about their occupational therapy services, and to explore congruence of these views with principles of enabling occupation in client-centered practice. Dimensions of client satisfaction and dissatisfaction relevant to future research were also examined. A cross-sectional survey research design, utilizing closed and open-ended questions within a structured telephone interview protocol, was used to collect data relevant to study goals. A purposive sample of 107 adults who had accessed occupational therapy services from one health region in Alberta, Canada were interviewed. Ratings of the accessibility, quality, and outcomes attributed to OT services were generally positive. Content analyses of responses to open-ended questions underlined the importance placed on quality of client-therapist interactions, communication, client education, and competency of therapists. Dislikes concerned limited accessibility of regional occupational therapy services. It is concluded that outcome evaluations should include indicators of client views in these domains. Support for the principles of client-centered practice was also found. pubtype: Academic Journal doctype: research tables/charts Journal Article ougenre: Article language: English refInfo: holdings: @attributes: islocal: N |
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